Project Team Rewards
Results
50
Figure 9: Project Uncertainty
Adopted
from
Obeng
in
APM
(2002):
Projects
are
classified
by
the
(un)certainty
of
the
outcome
and
processes.
Projects
with
a
known
outcome
and
known
processes
of
how
to
reach
the
outcome
are
called
'Paint
by
Numbers'.
Projects
with
a
known
outcome
but
unknown
processes
of
how
to
reach
the
outcome
are
called
'Going
on
a
Quest'.
Projects
with
both,
unknown
outcome
and
processes
are
called
'Walking
in
the
Fog'.
Finally,
projects
with
known
processes but unknown outcome are called 'Making a Movie'.
5.3. Project Characteristics’ Impact on the Reward
Answers
This section answers research question three: ‘What could a project team reward model
look like?’
In the previous section, it was shown that no need for a project team reward model
exists because the general Reward House can be used to for project team rewards, too.
Only time
as an additional internal reward factor had to be added to the model.
Accordingly, no attempts were made to create a special project team reward model to
answer the third research question. Instead, it was researched how the project
characteristics could influence the reward answers.
5.3.1. Impact of Uniqueness / Outcome and Process
Clarity
Figure 9: Project Uncertainty
Projects are unique undertakings
(PMI 2004). The uniqueness of
projects differs and may be
distinguished by the level of outcome
and process clarity (see Figure 9). The
outcome clarity describes to which
extent
is known what
the
project’s
outcome should be. The process clarity
describes to which extent
is known
how
to achieve the desired outcome.
For rewarding project teams, the
project’s uniqueness has wide
implications.
Due to the uniqueness, there exist no
exact benchmark, that results or
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